Last updated: 2025-12-16

Source: https://support.freshservice.com/support/solutions/articles/50000011525-journey-form-field-limitations

This table summarizes the configurable limits for Initiator, Stakeholder, and Service forms.

FieldField LimitChoices Limit
Initiator FormStakeholder<br>Form (Data fields)Stakeholder<br>Form (Service Item<br>fields)Initiator FormStakeholder FormService Form
Single Line Text150 (grouped)150 (grouped)----
URL----
Radio-2020-
Dropdown5300300300
Dependent field----
Email input----
Number60 (grouped)15 (grouped)----
File upload<br>(attachment)----
Section101510---
Paragraph Text30 (grouped)30 (grouped)----
Multiselect5300300300
Decimal3010----
Checkbox30255---
Date Time Picker3010----
Lookup3015
Content1020----