Last updated: 2025-09-08

Source: https://support.freshservice.com/support/solutions/articles/50000011551-workflow-execution-logs

Use workflow execution to debug and audit the execution of every workflow from start to finish. The execution log offers search and filter options to help narrow down and sort log entries. The following parameters are tracked by execution logs:-

  • Time: Execution start time of the node
  • Source: Source record that triggered the automation
  • Workflow Title: Name of the workflow
  • Status: Status of that action:

    • - Success: Action is complete without any errors.

    - Complete with errors: The action is complete but some errors were returned. For example: When we attempt to Get the Details of a User in Azure, but that User does not exist.

    - Failed: The action failed due to a systemic issue for example: If the Orchestration service is down.

  • Node Label: Label of the node on the workflow canvas
  • System Message: Message returned from the App Action
  • Job ID: Identifier for the execution of a single workflow from start to finish or until the next event.
  • Type: The source entity the workflow fired for. (eg: Tickets, Changes, Assets..)
  • Node Details: Configuration details of the specific node.

    • ``` Note: Execution logs will only support execution of App Actions with this release. Support for other nodes will follow soon after. Entries within the execution log will expire after 30 days ```