Last updated: 2023-09-19

Source: https://support.freshservice.com/support/solutions/articles/50000000523-why-am-i-unable-to-detect-assets-

Discovery probe might fail to detect assets due to various reasons like Firewall configurations and proxy settings. You can refer to the below solution article for handling such scenarios.

https://support.freshservice.com/support/solutions/articles/158682-managing-scanned-assets-and-scan-errors. If you have any further issues on the same, please do reach out to our support team at support@freshservice.com for further assistance.