Last updated: 2025-09-02

Source: https://support.freshservice.com/support/solutions/articles/218226-what-is-considered-a-chargeable-managed-asset-in-freshservice-

``` Note: This is applicable for customers that signed up to Freshservice after April 3rd 2025. ```

The following managed assets in Freshservice are considered chargeable:

  • Discovery Probe and Agent: Assets discovered through Probe and Agent.
  • Third-party sources: Assets discovered through third-party sources, such as Intune, Jamf, Automox, Chrome Connector, Workspace One, and Cloud Discovery Apps (including Azure, AWS, GCP, and Kubernetes).
  • Manual upload: Assets that are manually added including those uploaded via APIs, user interface (UI), CSV files, or other custom integrations.
  • As an exception, S3 buckets are counted differently, wherein 10 buckets equals 1 Managed Asset.

    • _Note:_ _The Managed Asset pack definition in Freshservice currently does not include assets brought into Freshservice via the Advanced Discovery feature (powered by Device 42), since they’re covered separately under the Advanced Discovery subscription. In case you are currently subscribed to Advanced Discovery__, and you choose to opt out in the future, these assets will also be counted as part of the asset pack usage, and chargeable unless you’ve moved the assets to trash._