Last updated: 2019-09-17
Yes, using the API mentioned in this link( https://api.freshservice.com/v2/#create\_child\_ticket) , you would be able to create a child ticket to an existing Incident ticket
Last updated: 2019-09-17
Yes, using the API mentioned in this link( https://api.freshservice.com/v2/#create\_child\_ticket) , you would be able to create a child ticket to an existing Incident ticket