Last updated: 2025-03-25

Source: https://support.freshservice.com/support/solutions/articles/50000009706-sandbox-in-freshservice

Explore Sandbox, your dedicated staging ground for testing Freshservice without impacting your production instance. This documentation covers:

Sandbox Overview: A staging instance for all your testing needs

  • How is the new Sandbox different from your current Sandbox?
  • What is a Sandbox? Why should you use a Sandbox?
  • Where can you find Sandbox in Freshservice?

    • How to set up a Sandbox?

  • Creating Sandbox
  • Accessing Sandbox
  • Know all about data copied during Sandbox creation
  • Data limits on Sandbox
  • Set up your Sandbox - FAQs

    • Deploy your changes

  • Modules supported for sync
  • Config Sets
  • Sandbox Sync: A Guide to Avoid Sync Failures
  • Dependencies
  • Sync changes - FAQs

    • Keep track of changes

  • Inward & Outward sync