Last updated: 2023-09-19

Source: https://support.freshservice.com/support/solutions/articles/50000000531-can-i-add-custom-asset-state-

Yes, you would be able to add additional asset states by navigating to Admin-->Asset types.

Please follow the below solution article for further assistance:

https://support.freshservice.com/support/solutions/articles/164414-understanding-the-different-asset-states