Last updated: 2020-05-02

Source: https://support.freshservice.com/support/solutions/articles/50000000535-can-t-find-the-vendor-in-the-vendor-list-while-adding-editing-an-asset-

The vendor information is displayed only if the product for that asset is mapped with a particular vendor. You would have to map Products and Vendor to view the list while creating the asset.

To map the vendor with the product, you can navigate to Admin-->Vendors and click on the respective Vendor name. Now, you can choose to "Add Product" and add the product.