How to configure statuses in Freshservice project management :

Last updated: 2021-06-14

How to configure statuses?

Statuses can be used in new-gen project management to represent various phases a task goes through from start to finish.

Step 1: Create the status from project settings

To create a new status you need to be the project admin.

1\. Go to project settings \> Go to status settings under the " Tasks" section

2\. Click on " \+ New" \> To create a new status type

3\. Provide the Name and Description

4\. Optionally enable the "Allow users to estimate effort" setting so that project members can add effort for these statuses.