Last updated: 2025-11-18
``` Note: This feature works the same across all Freshservice products. Some screenshots or articles may reflect older designs, but the functionality remains unchanged. If certain options do not appear in your account, they may not be included in your current plan. ```
Supported Languages and Fonts for Documents
Freshservice supports a predefined set of languages and fonts for document templates uploaded in.docx format, as listed in the table below.
| Supported Languages and Fonts | ||
|---|---|---|
| Language code: Language | Supported Fonts | |
| aa: Afar<br>ay: Aymara<br>bg: Bulgarian<br>bi: Bislama<br>br: Breton<br>ch: Chamorro<br>da: Danish<br>de: German<br>en: English<br>es: Spanish<br>eu: Basque<br>fj: Fijian<br>fo: Faroese<br>fur: Friulian<br>fy: Western Frisian<br>gd: Gaelic<br>gl: Galician<br>gn: Guarani<br>gv: Manx<br>ho: Hiri Motu<br>ia: Interlingua<br>ig: Igbo<br>id: Indonesian<br>ie: Interlingue<br>io: Ido<br>is: Icelandic<br>it: Italian<br>ja: Japanese<br>ki: Kikuyu<br>ko: Korean<br>lb: Luxembourgish<br>mg: Malagasy<br>nb: Bokmål Norwegian<br>nds: Low German / Low Saxon<br>nl: Dutch<br>nn: Norwegian Nynorsk<br>no: Norwegian<br>nr: Ndebele South<br>oc: Occitan<br>om: Oromo<br>os: Ossetian<br>pt: Portuguese<br>rm: Romansh | nds: Low German / Low Saxon<br>nl: Dutch<br>nn: Norwegian Nynorsk<br>no: Norwegian<br>nr: South Ndebele<br>oc: Occitan<br>om: Oromo<br>os: Ossetian<br>pt: Portuguese<br>rm: Romansh<br>ru: Russian<br>so: Somali<br>sq: Albanian<br>ss: Swati<br>st: Sotho Southern<br>sv: Swedish<br>sw: Swahili<br>tl: Tagalog<br>ts: Tsonga<br>uz: Uzbek<br>vo: Volapük<br>wa: Walloon<br>xh: Xhosa<br>zu: Zulu<br>an: Aragonese<br>ht: Haitian<br>jv: Javanese<br>kj: Kuanyama<br>li: Limburgan<br>ms: Malay<br>na: Nauru<br>ng: Ndonga<br>rn: Rundi<br>rw: Kinyarwanda<br>sc: Sardinian<br>sg: Sango<br>sn: Shona<br>su: Sundanese<br>za: Zhuang<br>zh: Chinese | NotoSansCJKjp-Black<br>NotoSansCJKjp-Bold<br>NotoSansCJKjp-DemiLight<br>NotoSansCJKjp-Light<br>NotoSansCJKjp-Medium<br>NotoSansCJKjp-Regular<br>NotoSansCJKjp-Thin<br>NotoSansCJKkr-Black<br>NotoSansCJKkr-Bold<br>NotoSansCJKkr-DemiLight<br>NotoSansCJKkr-Light<br>NotoSansCJKkr-Medium<br>NotoSansCJKkr-Regular<br>NotoSansCJKkr-Thin<br>NotoSansCJKsc-Black<br>NotoSansCJKsc-Bold<br>NotoSansCJKsc-DemiLight<br>NotoSansCJKsc-Light<br>NotoSansCJKsc-Medium<br>NotoSansCJKsc-Regular<br>NotoSansCJKsc-Thin<br>NotoSansCJKtc-Black<br>NotoSansCJKtc-Bold<br>NotoSansCJKtc-DemiLight<br>NotoSansCJKtc-Light<br>NotoSansCJKtc-Medium<br>NotoSansCJKtc-Regular<br>NotoSansCJKtc-Thin<br>NotoSansMonoCJKjp-Bold<br>NotoSansMonoCJKjp-Regular<br>NotoSansMonoCJKkr-Bold<br>NotoSansMonoCJKkr-Regular<br>NotoSansMonoCJKsc-Bold<br>NotoSansMonoCJKsc-Regular<br>NotoSansMonoCJKtc-Bold<br>NotoSansMonoCJKtc-Regular |
| aa: Afar<br>ay: Aymara<br>bg: Bulgarian<br>bi: Bislama<br>br: Breton<br>ch: Chamorro<br>da: Danish<br>de: German<br>en: English<br>es: Spanish<br>eu: Basque<br>fj: Fijian<br>fo: Faroese<br>fur: Friulian<br>fy: Western Frisian<br>gd: Gaelic<br>gl: Galician<br>gn: Guarani<br>gv: Manx<br>ho: Hiri Motu<br>ia: Interlingua<br>ig: Igbo<br>id: Indonesian<br>ie: Interlingue<br>io: Ido<br>is: Icelandic<br>it: Italian<br>ja: Japanese<br>ki: Kikuyu<br>lb: Luxembourgish<br>mg: Malagasy<br>nb: Bokmål Norwegian<br>nds: Low German / Low Saxon<br>nl: Dutch<br>nn: Norwegian Nynorsk<br>no: Norwegian<br>nr: Ndebele South | oc: Occitan<br>om: Oromo<br>os: Ossetian<br>pt: Portuguese<br>rm: Romansh<br>ru: Russian<br>sm: Samoan<br>so: Somali<br>sq: Albanian<br>ss: Swati<br>st: Sotho Southern<br>sv: Swedish<br>sw: Swahili<br>tl: Tagalog<br>to: Tonga<br>ts: Tsonga<br>uz: Uzbek<br>vo: Volapük<br>wa: Walloon<br>xh: Xhosa<br>zu: Zulu<br>an: Aragonese<br>ht: Haitian<br>jv: Javanese<br>kj: Kuanyama<br>li: Limburgan<br>ms: Malay<br>na: Nauru<br>ng: Ndonga<br>rn: Rundi<br>rw: Kinyarwanda<br>sc: Sardinian<br>sg: Sango<br>sn: Shona<br>su: Sundanese<br>za: Zhuang | Noto Sans SC |
| aa: Afar<br>af: Afrikaans<br>av: Avaric<br>ay: Aymara<br>be: Belarusian<br>bg: Bulgarian<br>bi: Bislama<br>br: Breton<br>ca: Catalan<br>ce: Chechen<br>ch: Chamorro<br>co: Corsican<br>da: Danish<br>de: German<br>el: Greek<br>en: English<br>es: Spanish<br>eu: Basque<br>fj: Fijian<br>fo: Faroese<br>fr: French<br>fur: Friulian<br>fy: Western Frisian<br>gd: Gaelic<br>gl: Galician<br>gv: Manx<br>ho: Hiri Motu<br>ia: Interlingua<br>id: Indonesian<br>ie: Interlingue<br>ik: Inupiaq<br>io: Ido<br>is: Icelandic<br>it: Italian<br>ja: Japanese<br>ko: Korean<br>lb: Luxembourgish<br>mg: Malagasy<br>nb: Bokmål Norwegian<br>nds: Low German / Low Saxon | nl: Dutch<br>nn: Norwegian Nynorsk<br>no: Norwegian<br>nr: Ndebele South<br>ny: Chichewa<br>oc: Occitan<br>om: Oromo<br>os: Ossetian<br>pt: Portuguese<br>rm: Romansh<br>ru: Russian<br>sm: Samoan<br>so: Somali<br>sq: Albanian<br>ss: Swati<br>st: Sotho Southern<br>sv: Swedish<br>sw: Swahili<br>tl: Tagalog<br>to: Tonga<br>ts: Tsonga<br>uz: Uzbek<br>vo: Volapük<br>wa: Walloon<br>xh: Xhosa<br>zu: Zulu<br>an: Aragonese<br>ht: Haitian<br>jv: Javanese<br>kj: Kuanyama<br>li: Limburgan<br>ms: Malay<br>ng: Ndonga<br>rn: Rundi<br>rw: Kinyarwanda<br>sc: Sardinian<br>sg: Sango<br>sn: Shona<br>su: Sundanese<br>za: Zhuang | WenQuanYi Zen Hei<br>WenQuanYi Zen Hei Sharp,<br>文泉驛點陣正黑<br>WenQuanYi Zen Hei Mono |
Handling missing fonts
When an added font is not available in the system, Freshservice automatically substitutes it with the closest available font. This ensures your document maintains consistent formatting and readability. The following table lists the original fonts and their substituted fonts:
| Font Substitutions | |
|---|---|
| Original Font | Substituted Font |
| Aptos | Arial |
| Symbol | Webdings |
| Segoe UI | DejaVu Sans |
| Arial MT | Arial |
| Wingdings | Webdings |
| Century Gothic | Arial |
| Calibri Light | DejaVu Sans |
| MS Gothic | VL Gothic |
| Roboto | Times New Roman |
| Helvetica | DejaVu Sans |
| Aptos | Verdana |
| Arial Narrow | Liberation Sans Narrow |
| Century Gothic | Cambria |
| Segoe UI Symbol | DejaVu Sans |
| MS Shell Dlg 2 | Arial |
| Aptos Display | Arial |
| Aptos Narrow | Arial |
| Gotham Rounded Light | Times New Roman |
| GalanoGrotesqueAlt-Regular | Courier New |
| Helvetica57-Condensed | Arial |
| Arial Unicode MS | Times New Roman |
| Wingdings 2 | Webdings |
| Helvetica Neue | Times New Roman |
| Franklin Gothic Book | Corbel |
| Lucida Sans | Noto Sans Display Medium |
| Montserrat | Courier New |
| Segoe UI Semibold | DejaVu Sans |
| Bliss Pro | Calibri |
| Garamond | Candara |
| Segoe UI | Times New Roman |
| Arial MT | Arial |
| Aptos | Times New Roman |
| Gotham Rounded Light | Arial |
| Helvetica Neue | DejaVu Sans |
| Helvetica | Times New Roman |
| inherit | Cambria |
| CG Times | Times New Roman |
| Segoe UI Emoji | Noto Sans Manichaean |
| Wingdings 3 | Times New Roman |
| Sitka Heading Semibold | Times New Roman |
| DIN OT | DejaVu Sans |
| Palace Script MT | Comic Sans MS |
| Segoe UI Light | DejaVu Sans |
| GalanoGrotesqueAlt-Regular | Courier New |
| Proxima Nova | Times New Roman |
| Inherit | Cambria |
| Open Sans | Arial |
| Helvetica Neue | Arial |
| Cambria Math | DejaVu Sans |
| Neutraface Text Book Alt | DejaVu Sans |
| Albertus Medium | Candara |
| Minion Pro | DejaVu Serif |
| Fairwater Script | Arial |
| Malgun Gothic | WenQuanYi Zen Hei |
| Montserrat SemiBold | Times New Roman |
| Arial Unicode MS | DejaVu Sans |
| Brush Script MT | Comic Sans MS |
| Aptos | Calibri |
| Aptos Display | Verdana |
| Roboto | DejaVu Sans |
| Droid Arabic Kufi | Calibri |
| Bookman Old Style | DejaVu Serif |
| Palatino Linotype | Noto Serif |
| Mohammad Bold Normal | Times New Roman |
| Simplified Arabic | Times New Roman |
| HDI-Gerling Sans | Cambria |
| Avenir LT Std 45 Book | Calibri |
| Avenir LT Std 35 Light | Calibri |
| " | Times New Roman |
| Roboto | Times New Roman |
| DINPro-Medium | Arial |
| 等线 | Times New Roman |
| Encode Sans Expanded Medium | Courier New |
| Arial Nova | Arial |
| Bodoni MT | WenQuanYi Zen Hei |
| Gill Sans MT | Corbel |
| Frutiger LT Arabic 45 Light | Calibri |
| Lustria | Times New Roman |
| PT Bold Heading | Arial |
| Sakkal Majalla | DejaVu Sans |
| Inter | DejaVu Sans |
| Cordia New | Waree |
| Angsana New | Waree |
| Browallia New | Waree |
| Source Sans Pro | Arial |
| Segoe Script | Arimo |
| Adobe Caslon Pro | Georgia |
| Book Antiqua | Constantia |
| Aptos | Arial |
| Poppins | Courier New |
| Lato | Arial |
| Arial Unicode MS | Arial |
| Lato | Noto Sans |
| Montserrat | Times New Roman |
| Batang | WenQuanYi Zen Hei |
| GalanoGrotesqueAlt-Regular | Calibri |
| Minion Pro | Times New Roman |
| Apple Color Emoji | Arial |
| TH Sarabun New | DejaVu Sans |
| OpenSans-Bold | Times New Roman |
| OpenSans | Times New Roman |
| Proxima Nova | Tahoma |
| Franklin Gothic Medium | Trebuchet MS |
| Times Roman | Times New Roman |
| Microsoft Sans Serif | DejaVu Sans |
| Book Antiqua | Times New Roman |
| Lucida Console | Liberation Mono |
| Helvetica | Arial |
| Univers (W1) | Arial |
| Agency FB | Corbel |
| Lora | Times New Roman |
| 맑은 고딕 | Times New Roman |
| timew new roman | Cambria |
| Champagne & Limousines Bold | DejaVu Sans |
| Sora Bold | Calibri |
| Sora | Calibri |
| Sabon Next LT | Times New Roman |
| Brandon Grotesque Regular | Arial |
| Californian FB | Noto Sans CJK JP DemiLight |
| Roboto | Arial |
| Lustria | Times New Roman |
| Heebo | Times New Roman |
| Flexo | Calibri |
| Matura MT Script Capitals | Comic Sans MS |
| Sukar | Calibri |
| CordiaUPC | Waree |
| ITC Franklin Gothic Std Bk Cp | Calibri |
| ITC Franklin Gothic Std Book | Calibri |
| Microsoft JhengHei | Times New Roman |
| Proxima Nova | Candara |
| Trade Gothic LT Std Bold Conden | Courier New |
| Univers Condensed | Arial |
| Myriad Pro | Arial |
| Script MT Bold | Comic Sans MS |
| CIDFont+F3 | Calibri |
| Arial Nova Cond | Arial |
| inherit | Calibri |
| OpenSans-Light | Calibri |
| Microsoft YaHei UI | WenQuanYi Zen Hei |
| Adobe Clean | Calibri |
| Lora | Courier New |
| Montserrat Medium | Courier New |
| Avenir Next LT Pro | Arial |
| Aptos Narrow | Verdana |
| Lexend | Cambria |
| Century Schoolbook | Times New Roman |
| Palatino | Times New Roman |
| Maiandra GD | Candara |
| Abadi | Arial |
| Dubai | Tahoma |
| GE SS Two Medium | Times New Roman |
| GE SS TV Bold | Times New Roman |
| Droid Sans | Times New Roman |
| TH SarabunPSK | DejaVu Sans |
| TH SarabunIT๙ | DejaVu Sans |
| Traditional Arabic | Times New Roman |
| TH SarabunIT๙ | Arial |
| Rockwell | Courier New |
| Mulish | DejaVu Sans |
| NSimSun | Times New Roman |
| MS PGothic | Times New Roman |
| SimSun | Times New Roman |
| Malgun Gothic | Times New Roman |
| Meiryo UI | Arial |
| Elephant | Times New Roman |
| Brush Script MT | Noto Sans KR |
| Futura Std Medium | Corbel |
| Review Heavy | Arial |
| Lato Black | Arial |
| Poppins | Times New Roman |
| AngsanaUPC | Waree |
| DB Gill Siam X Bold | DejaVu Sans Condensed |
| inherit | Times New Roman |
| Gabriola | Arimo |
| Ocean Sans Std Book SemiExt | Courier New |
| Open Sans | Times New Roman |
| Ocean Sans Std Book | Courier New |
| Azo Sans | Calibri |
| 맑은 고딕 | WenQuanYi Zen Hei |
| Aptos SemiBold | Verdana |
| Futura Std Book | Corbel |
| Avenir | Times New Roman |
| Brother 1816 Medium | Calibri |
| Calibri Light | Times New Roman |
| Futura Std | Corbel |
| Brother 1816 Light | Calibri |
| Montserrat Light | Times New Roman |
| Gotham-Book | Arial |
| myriadpro-bold | Times New Roman |
| Lato | Calibri |
| Myriad Pro | Times New Roman |
| Segoe Fluent Icons | Webdings |
| DB Heavent | DejaVu Sans Condensed |
| TH SarabunPSK | Waree |
| Segoe UI Emoji | Times New Roman |
| PT Sans | Arial |
| Encode Sans Expanded | Courier New |
| SimSun | WenQuanYi Zen Hei |
| Poppins Light | Courier New |
| Europa-Bold | Andale Mono |
| EB Garamond | Times New Roman |
| Open Sans | DejaVu Sans Condensed |
| Avenir-Medium | Calibri |
| Avenir Book | DejaVu Sans |
| Avenir Black | DejaVu Sans |
| Montserrat Medium | Times New Roman |
| Lucida Handwriting | Comic Sans MS |
| Bitter Regular | Cambria |
| 游明朝 | VL Gothic |
| Lato | DejaVu Sans |
| Wingdings 3 | Webdings |
| DIN Next LT Arabic Light | DejaVu Sans |
| Century Gothic | Calibri |
| Futura Lt BT | Times New Roman |
| Perpetua Titling MT | Noto Sans Vithkuqi |
| Franklin Gothic Demi Cond | Arial |
| Magistral Bold | DejaVu Sans |
| Plus Jakarta Sans | Cambria |
| Aptos Light | Arial |
| Proxima Nova Alt Lt | DejaVu Sans Condensed |
| Amasis MT Pro Black | Times New Roman |
| Tajawal | Courier New |
| Georgia Pro Cond Black | DejaVu Serif Condensed |
| Ogg | Calibri |
| NeueHaasUnicaPro-Regular | Calibri |
| Neue Haas Unica Pro | Calibri |
| Rare Script | Noto Sans CJK JP Medium |
| Avenir 65 | Calibri |
| times roman | Times New Roman |
| Frutiger LT Arabic 55 Roman | Arial |
| Manrope | Times New Roman |
| Bookman Old Style | Times New Roman |
| F1 | Calibri |
| F2 | Calibri |
| Poppins Regular | Times New Roman |
| Helvetica Neue Light | Times New Roman |
| Helvetica Neue Medium | Times New Roman |
| Akzidenz Grot Ext BQ | Calibri |
| MS Gothic | Consolas |
| Avenir 35 Light | Calibri |
| Avenir 65 Medium | Calibri |
| sans-serif | Times New Roman |
| Franklin Gothic Book | Corbel |
| Rage Italic | Comic Sans MS |
| CalibriLight | Calibri |
| Minion Pro | Cambria |
| TimesNewRomanPS | Times New Roman |
| Myriad Pro | Verdana |
| Source Sans Pro Black | DejaVu Sans |
| TimesNewRomanPSMT | Times New Roman |
| Ebrima | DejaVu Sans |
| Arial Unicode MS | Arial |
| DIN 2014 | DejaVu Sans |
| Avenir Medium | DejaVu Sans |
| Avenir | Liberation Sans |
| Proxima Nova Extrabold | DejaVu Sans Condensed |
| Avenir Heavy | Liberation Sans |
| Frutiger LT Std 45 Light | Calibri |