Last updated: 2020-11-15

Source: https://support.freshservice.com/support/solutions/articles/50000000321-how-to-use-email-signatures-in-freshservice-

Every agent in your service desk can configure their own signature under the profile settings page.

Alternatively, we would also be able to set up a common signature for all the agents which appear when they reply to the ticket by navigating to Admin-->Email Notifications-->Agent Reply Template.

The common signature would be placed on top of the individual signature.