Logging into Freshservice :

Last updated: 2022-03-07

Your organisation would provide the URL for your service desk which would be in the format:

<yourcompanyname>.freshservice.com.

You have access to your service desk’s knowledge base and announcements even before you

You’ll also be able to raise a ticket without logging in (you’ll be prompted to provide your

official email address), but you will need to login in order to track a ticket you’ve raised.

Click on “SIGN IN” in the top-right corner to do so.

You can login to Freshservice using one of two options:

1\. Your official email address and its password

2\. Your official Google ID (if your organisation has integrated it with Google Apps)

Note: In case you happen to forget your login password, you can click on ‘ forgot your

password?’ to get a password reset link mailed to your email address.