Last updated: 2023-04-24

Source: https://support.freshservice.com/support/solutions/articles/50000000257-can-people-from-other-company-view-and-approve-change-approvals-in-msp-

Can people from other company view and approve change approvals in MSP?

Individuals from other companies can view and approve change approvals for a single account MSP if they have been added to the CAB group. This allows them to access changes that require their approval.

However, this is not possible in a Multi account MSP.