Last updated: 2025-02-09

Source: https://support.freshservice.com/support/solutions/articles/50000010562-improved-workflow-execution-after-orchestration-and-web-request-nodes

Workflows will now continue running automatically after an Orchestration app or Web Request node completes. Previously, some workflows remained inactive after these steps.

Who is impacted?

If your workflows include Orchestration apps or Web Request nodes, this change may impact you. Workflows that were previously inactive may now start executing once these nodes are completed.

What you need to do by May 15, 2025:

  • Review your workflows to ensure they run in the correct order.
  • If needed, move workflows containing Orchestration or Web Request nodes to the end of your active workflow list.

    • This update ensures a smoother and more consistent execution of workflows.