Bulk Employee Onboarding in Freshservice :

Last updated: 2025-07-01

Source: https://support.freshservice.com/support/solutions/articles/239640-bulk-employee-onboarding-in-freshservice

``` Introducing Journeys in Freshservice Streamline onboarding, offboarding, relocations, and more with smart, automated workflows that cut across HR, IT, Finance, and other teams. Explore Journeys now → ```

Onboarding new employees can be a time-consuming task for HR representatives. However, with the bulk onboard feature, HR representatives can onboard multiple employees at once.

Here is a step-by-step guide on how to use the bulk onboard feature:

Go to the self-service portal and click on Employee Onboarding

Click on the Bulk Onboard

In the screen that follows, click on Upload CSV and upload the CSV file that contains details of all the employees.

``` NOTE: You can import up to 100 rows per bulk import, with a maximum CSV file size of 10 MB ```

Once you’re done, click Next.

Choose the date format and map fields from your CSV file in the map fields section. After matching the necessary fields, click Import

Now, all the employee details will be imported into the onboarding module. You will also get a report on the total number of created and rejected during the process.

The process automatically creates an onboarding request for each candidate, and an email will be automatically triggered to every employee and to their respective reporting managers.