Last updated: 2023-04-10
Can I schedule a recurring ticket in Freshservice?
Freshservice enables you to schedule tickets at periodic intervals to remind the service desk of essential tasks from Admin \> Automation & Productivity \> Agent Productivity \> Scheduler. For example, you can schedule tickets once every month to remind you to review access to your team’s critical data.
To learn more about schedulers, you can refer to our solution article on auto-scheduling recurring tickets to manage IT operations.