Last updated: 2024-07-01

Source: https://support.freshservice.com/support/solutions/articles/50000005987-download-vcf-files-to-identify-on-call-notifications-from-freshservice

Freshservice uses different numbers to notify on-call agents across different geographies based on regulatory directives. You can download these VCF files to identify calls and messages related to on-call management from Freshservice.

VCF files for identifying calls from Freshservice

  • For US data centre: Freshservice\_US.vcf
  • For EU data centre: Freshservice\_EU.vcf
  • For AU data centre: Freshservice\_AU.vcf
  • For Middle East data centre: Freshservice\_ME.vcf

    • Next:

  • How to use Freshservice On-Call Management
  • Learn all about Freshservice On-Call Management