Last updated: 2024-06-07

Source: https://support.freshdesk.com/support/solutions/articles/50000006656-update-on-ip-allowlisting-for-freshdesk-application-load-balancer

Update on IP allowlisting for Freshdesk Application Load Balancer

New Static IPs for all regions (June 2024)

Allowlist the following static IPs so your agents can access Freshdesk via VPN

  • 162.159.140.147
  • 172.66.0.145

    • Also, allowlist the IP addresses below to ensure your agents can seamlessly access the Freshdesk portal via VPN. Reach out to us at support@freshdesk.com for any assistance.

    S.No.Additional IP addresses for the AUS pod (ap-southeast-2)Additional IP addresses for the US pod (US-East-1)Additional IP addresses for the ME pod (me-central-1)
    154.79.197.13144.198.71.9651.112.7.21
    213.210.23.12352.206.190.1863.29.46.64
    354.253.16.5934.227.156.1213.29.120.122
    43.106.158.6552.22.73.413.28.178.223
    513.211.182.13552.44.14.2273.28.8.188
    63.104.130.15954.243.42.83.28.94.51
    752.65.189.6954.163.169.24251.112.8.246
    854.66.86.263.228.210.1853.29.12.198
    913.236.78.17318.215.21.2233.28.214.119
    1013.237.224.1403.209.153.143.29.59.211
    113.105.198.20835.169.247.1413.28.230.8
    1213.237.99.10954.205.32.1203.28.223.164
    1313.54.169.4434.231.78.123
    1413.236.99.23554.85.59.227
    1513.236.239.2013.212.100.132
    163.24.64.854.85.43.134
    1752.65.42.23334.225.42.70
    1854.153.133.6018.215.41.145
    1954.66.119.3454.88.243.234
    2054.206.146.5354.175.20.215
    2154.252.77.22252.55.102.29
    2254.206.143.24352.87.98.3
    2354.66.119.23852.1.113.83
    2454.252.17.17854.84.184.154
    2552.70.98.152
    26184.72.189.255
    2752.3.125.17
    2854.91.115.110
    2952.207.46.48
    3054.205.74.210
    3154.196.121.140
    3218.235.72.125
    3354.84.18.86
    3454.167.39.237
    3554.158.184.166
    3634.239.36.222
    3754.144.236.172
    3852.72.100.244
    3954.208.121.59
    4052.73.240.25