Last updated: 2017-07-21

Source: https://support.freshdesk.com/support/solutions/articles/225437-how-do-i-apply-filters-and-view-a-list-of-tickets-using-api-

You can view the tickets from a custom ticket list view, using API. You could make use of v1 of API to have this done. Please refer to this documentation for detailed information on the same.