How can admins restrict or provide access to agents for PCI-DSS? :

Last updated: 2024-07-12

Source: https://support.freshdesk.com/support/solutions/articles/50000002868-how-can-admins-restrict-or-provide-access-to-agents-for-pci-dss-

By default, access to the PCI field is restricted for all agents and admins alike. On creating a custom role, admins can choose to provide read-only or read and write access to the PCI field. This custom role can then be applied to agent profiles who need access to the PCI field.