Last updated: 2026-02-26

Source: https://support.freshdesk.com/support/solutions/articles/50000000586-understanding-article-status

Understanding article status

The status of an article helps an agent track whether a particular article has been translated and published in multiple languages or not. These statuses can also be used in filters to access a list of articles in a specific status.

These are the following article statuses that are available in your Knowledge Base:

StatusDescription
DraftAll the articles that are saved but are not yet published will be under the Draft status
PublishedAll the articles that are published to the customer will be under the Published status
In ReviewThis consists of all the articles that have been sent for review<br>Note: Available for Enterprise plans
ApprovedThis consists of all the articles that have been approved but not published<br>Note: Available for Enterprise plans