Last updated: 2018-12-14

Source: https://support.freshdesk.com/support/solutions/articles/236746-can-i-add-a-customer-satisfaction-survey-for-a-ticket-using-api-

Yes, here is the the API documentation for creating a Satisfaction Survey: https://developer.freshdesk.com/api/#create\_satisfaction\_rating.

The endpoint api/v2/tickets/\[ticket\_id\]/satisfaction\_ratings is the one for creating a satisfaction rating using APIs.