Last updated: 2018-12-19

Source: https://support.freshdesk.com/support/solutions/articles/235296-how-to-assign-ticket-to-companies-

When a new contact is linked to a company, the tickets that are raised by that contact will automatically get linked to the Company as well. Once a ticket is linked to a company, even if the contact is associated to a different company on a later date, the ticket will remain with that old company.