Last updated: 2024-04-12

Source: https://support.freshdesk.com/support/solutions/articles/240174-setting-up-the-help-widget

Setting up the Help Widget

With the help widget, you can embed solution articles and/or a contact form within your website or product. When your customers need help, they can open the widget to search through solution articles or to submit a ticket.

To learn more about the help widget, you can

  • read our solution articles that will help you set up solution articles and a contact form in the help widget, embed it on your website, and configure advanced functionalities using the widget's APIs
  • watch a webinar which walks you through the basics of the widget
  • refer to our API documentation to make use of the advanced functionalities of the widget

    • _Please note: Attachments don't work in Widget and Conversation Inbox._