Last updated: 2017-07-20

Source: https://support.freshdesk.com/support/solutions/articles/226783-can-i-schedule-reports-for-other-agents-or-customers-

Sure, you would be able to schedule the report for other agents or customers.

Please navigate to the concerned report -> click on the "schedule report" icon which is green and add their email addresses along with the already entered email while scheduling a report or making changes to the existing schedule.

Note: Report scheduling is NOT possible for deleted contacts.