Last updated: 2022-05-05

Source: https://support.freshdesk.com/support/solutions/articles/50000004202-how-to-update-an-agent-s-profile-in-freshdesk

How to Update an Agent's Profile in Freshdesk

How to update an agent’s profile in Freshdesk - YouTube

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How to update an agent’s profile in Freshdesk Academy Freshworks

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In this video, we'll teach you how to update an agent’s profile based on your role as an agent, admin, or organization admin. Watch the video to learn more.