Last updated: 2023-04-11

Source: https://support.freshdesk.com/support/solutions/articles/226840-why-are-the-changes-made-on-a-ticket-not-reflecting-in-the-reports-

In the current reporting model, data for the accounts in the Forest/Enterprise plan would be pushed out in half an hour and in an hour for the Estate/Pro.

It is updated every four hours for the Garden/Growth plan. When you are in the other two plans (Blossom or Sprout/Free), it would be pushed out once every 24 hours.

So the changes would reflect according to the plan you are on and when the reports are being updated in your system.