Last updated: 2022-05-05

Source: https://support.freshdesk.com/support/solutions/articles/50000004198-how-to-automatically-send-emails-to-requesters-from-a-specific-company

How to Automatically Send Emails to Requesters from a Specific Company

Custom Email Notifications: Sending Emails Automatically to Requesters from a Specific Company - YouTube

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Custom Email Notifications: Sending Emails Automatically to Requesters from a Specific Company Academy Freshworks

Academy Freshworks8.99K subscribers

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Setting up custom email automations for specific scenarios when tickets are created or updated helps agents save time and meet unique requests. We’ll go through ticket creation first, and then ticket updates.