How to filter reports based on the country from which they are raised? :

Last updated: 2021-06-26

Source: https://support.freshdesk.com/support/solutions/articles/226834-how-to-filter-reports-based-on-the-country-from-which-they-are-raised-

Please navigate to Admin -> Workflows -> Ticket Fields to set up a custom dropdown field for Country/Location which would be available on the ticket form once saved.

Kindly go to the Reports tab -> click on filter within the concerned report -> under "more" this field is available which could be applied and the report could be generated.