Last updated: 2024-08-16
Check with your system administrators to ensure the following system and browsers are available.
| Requirement Type | Details |
|---|---|
| Operating System | Ensure your computers are installed with either:<br>- Windows 7.0 or Higher<br>- OSX 10.12.1 or Higher<br>For the OS to run smoothly, refer to Microsoft or Apple websites on their minimum hardware requirements. |
| Browser | The latest 2 versions of any of:<br>- Chrome<br>- Firefox<br>- Safari<br>- Edge |
| Browser features | Enable the following:<br>- JavaScript<br>- Cookies<br>- LocalStorage<br>- HTTPS - TLS v1.2 (strong cipher suites: ECDHE-RSA-AES256-GCM-SHA384 and ECDHE-RSA-AES128-GCM-SHA256) or Higher |
| Mobile Operating System | Freshdesk apps are available on both the App Store and Google Play. Minimum versions:<br>- iOS: 10.0 or higher<br>- Android: 7.1.1 or higher |