Last updated: 2021-06-25
Source: https://support.freshdesk.com/support/solutions/articles/196889-i-want-to-insert-a-footer-into-all-my-replies-how-do-i-do-this-
I want to insert a footer into all my replies. How do I do this?
You can insert footers into all the ticket replies going out of your helpdesk, by adding them in the Agent Reply Template. This template is automatically included in all agent replies, whenever they respond to tickets. To do this
Please log in to your Freshdesk account as an AdministratorGo to Admin > Workflows > Email NotificationsClick on the Templates tab > Agent Reply Template and add the footer message to the content of the template