Reports (44)

Why am I not able to view the option for scheduling reports?

Modified on Wed, 27 May at 4:03 PM
Can I schedule reports for other agents or customers?

Modified on Wed, 27 May at 4:03 PM
Can I schedule multiple exports of the same report?

Modified on Wed, 27 May at 4:04 PM
How to delete a scheduled report?

Modified on Wed, 27 May at 4:04 PM
Is it possible to filter a report based on a custom text field?

Modified on Wed, 27 May at 4:04 PM
Is it possible to filter tickets based on ticket status?

Modified on Wed, 27 May at 4:04 PM
How to get the number of tickets that an agent re-assigned to another agent?

Modified on Wed, 27 May at 4:04 PM
How to filter reports based on the country from which they are raised?

Modified on Wed, 27 May at 4:04 PM
What are the metrics displayed in Helpdesk In-depth report?

Modified on Wed, 27 May at 4:04 PM
Is a merged ticket taken into consideration while generating reports?

Modified on Wed, 27 May at 4:04 PM