Automations and Triggers (59)

Will the Supervisor rule run in Business or Calendar hours?

Ändrad den Ons, 27 maj vid 5:57 E.M.
How can I automatically close tickets with the status 'Waiting on 3rd party' after a few days?

Ändrad den Ons, 27 maj vid 5:57 E.M.
How can I send an email to a manager when negative feedback (survey) is received?

Ändrad den Ons, 27 maj vid 5:58 E.M.
Notifying the requester about a change in ticket priority.

Ändrad den Ons, 27 maj vid 5:58 E.M.
Accessing the last added public note to a ticket via webhook

Ändrad den Ons, 27 maj vid 5:58 E.M.
Preventing reopening tickets for requester responses.

Ändrad den Ons, 27 maj vid 5:58 E.M.
Automatically assign a ticket to the last responding agent.

Ändrad den Ons, 27 maj vid 5:58 E.M.
Using Supervisor rules in Freshservice.

Ändrad den Ons, 27 maj vid 5:58 E.M.
Prevent closed ticket from reopening when requester responds

Ändrad den Ons, 27 maj vid 5:58 E.M.
How does the supervisor work ?

Ändrad den Ons, 27 maj vid 5:58 E.M.