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Can I have different email notifications for different groups?
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How are Workflow automator and Supervisor automations different from each other and how could I use them appropriately?
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Different ticket types updated using workflow automator
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Where do I setup a Workflow Automator rule ?
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Automatically assign all incoming tickets to specific agent
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How do I skip a new ticket notification to a particular email address?
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Assigning tickets from a specific email/subject to a group
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Automating CC Emails for Specific Departments
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Moving tickets from a specific requester to spam.
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Sending auto response for non business hours tickets