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Why is there a need for team huddle when a private note can be added with the ability to tag agents?
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Is Team huddle a real time chat feature?
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Enabling the team huddle feature in Freshservice.
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Differentiate between Incidents and Service Requests?
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Why do you merge 2 tickets?
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What is the purpose of adding a watcher to a ticket?
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Can we associate a ticket to a change directly?
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How to remove a watcher from a ticket?
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Can watchers be non agents?
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Modifying the due date of a ticket in Freshservice