Reports (39)

How is the Average response time calculated in reports?

Modified on Wed, 27 May at 5:57 PM
How is the Average resolution time calculated in reports?

Modified on Wed, 27 May at 5:57 PM
How to generate a report on billable work done by an agent?

Modified on Wed, 27 May at 5:57 PM
How to get the ticket property fields data from a report?

Modified on Wed, 27 May at 5:58 PM
How to get a report of overall trending in my service desk?

Modified on Wed, 27 May at 5:58 PM
How do I go about including the serial number of assets in the report?

Modified on Wed, 27 May at 5:58 PM
How to show all the assets that are not used by a user?

Modified on Wed, 27 May at 5:58 PM
How to export all of the customer satisfaction histories for an agent?

Modified on Wed, 27 May at 5:58 PM
How to select multiple groups when creating a custom report?

Modified on Wed, 27 May at 5:58 PM
How to get a report of the softwares in the asset?

Modified on Wed, 27 May at 5:58 PM