Reports (39)

How do you calculate FCR% in Analytic report?

Modified on Wed, 27 May at 4:58 PM
Reports

Modified on Wed, 27 May at 5:41 PM
Can reports be scheduled to run on a timed schedule?

Modified on Wed, 27 May at 5:57 PM
How can scheduled reports be auto-emailed to recipients in say a PDF form?

Modified on Wed, 27 May at 5:57 PM
Is it possible to create a report that shows sub-category & item?

Modified on Wed, 27 May at 5:57 PM
From which plan is scheduled reporting available?

Modified on Wed, 27 May at 5:57 PM
How often do the reports get updated data

Modified on Wed, 27 May at 5:57 PM
How to get a report with the exact time taken to resolve an incident?

Modified on Wed, 27 May at 5:57 PM
How to create a report with filter by Location?

Modified on Wed, 27 May at 5:57 PM
How is the Average First response time calculated in reports?

Modified on Wed, 27 May at 5:57 PM