API & Webhooks (19)

What are the rate limits for the API calls to Freshdesk?

Modified on Wed, 27 May at 3:47 PM
How can I prevent a webhook from being dropped?

Modified on Wed, 27 May at 3:58 PM
How to handle and prevent webhook drops in Freshdesk?

Modified on Wed, 27 May at 3:58 PM
Why have I received an email saying 'Please recheck the webhook settings in your account'?

Modified on Wed, 27 May at 3:58 PM
What webhooks will contribute to my rate limit?

Modified on Wed, 27 May at 3:58 PM
How do I apply filters and view a list of tickets using API?

Modified on Wed, 27 May at 3:58 PM
Can I use my vanity URL or CNAME to make an API call?

Modified on Wed, 27 May at 3:58 PM
Status codes and its reasons

Modified on Wed, 27 May at 3:58 PM
How to edit the subject line of the tickets based on certain conditions or specific keyword in the subject?

Modified on Wed, 27 May at 4:03 PM
Is there an API to list all the tickets and schedule it for a particular time?

Modified on Wed, 27 May at 4:03 PM