Advanced Ticketing features (42)

How many number of tickets can be linked to a tracker ?

Modified on Wed, 27 May at 4:00 PM
What is the use of the Broadcast button?

Modified on Wed, 27 May at 4:00 PM
Is it possible to link multiple tickets at once?

Modified on Wed, 27 May at 4:00 PM
Can a linked ticket also be a child/parent ticket ?

Modified on Wed, 27 May at 4:00 PM
Is it possible to link tickets using automations ?

Modified on Wed, 27 May at 4:00 PM
What are the mandatory fields while creating a new tracker?

Modified on Wed, 27 May at 4:00 PM
Is there a way to disable the 'link to a tracker' option for specific groups/agents?

Modified on Wed, 27 May at 4:00 PM
Can an agent link a ticket to any tracker?

Modified on Wed, 27 May at 4:00 PM
How to view all the related tickets to a specific tracker?

Modified on Wed, 27 May at 4:00 PM
How do I view all related tickets?

Modified on Wed, 27 May at 4:00 PM