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How to view all related tickets?
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Can we edit the the related ticket widget ? i.e show more details of the tracker?
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An agent is able to view all the related tickets but not view it separately? Why ?
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Is there a bulk action to unlink multiple tickets at once ?
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Can an action be triggered in the Ticket Update automation when the Internal group is modified?
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Would an agent with Restricted access be able to view Shared Ownership tickets?
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Can internal group or agents be included in automation rules?
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Would an agent with Group access be able to view Shared Ownership tickets?
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How do I enable the Linked Ticket feature on my account?
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Can I use a template to create a new ticket?