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Can we have a custom status for a task?
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Can we notify the assigned agent in prior for task completion?
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How can we track the due by time for problems?
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Can we have a custom status for a task in a problem?
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Do we have SLA for problems and what is due by date in Problems?
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Can we have automation for a task in a problem?
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Can we notify one day before the task completion date?
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Can we use automation for Problems?
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How to turn off the “problem created” notification for a requester
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How can the notification sent to the requester of a closed ticket be turned off in Freshservice?