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How is the Average response time calculated in reports?
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How is the Average resolution time calculated in reports?
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How to generate a report on billable work done by an agent?
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How to get the ticket property fields data from a report?
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How to get a report of overall trending in my service desk?
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How do I go about including the serial number of assets in the report?
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How to show all the assets that are not used by a user?
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How to export all of the customer satisfaction histories for an agent?
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How to select multiple groups when creating a custom report?
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How to get a report of the softwares in the asset?