Automations and Triggers (59)

Setting a Scenario Automation as an Admin.

Modified on Wed, 27 May at 5:59 PM
Can we add notes to tickets in an automated way?

Modified on Wed, 27 May at 5:59 PM
Adding attachments through scenario automations.

Modified on Wed, 27 May at 5:59 PM
How to automatically reopen the ticket when the customer responds?

Modified on Wed, 27 May at 5:59 PM
Restricting scenario automations to specific agents

Modified on Wed, 27 May at 5:59 PM
Is there any way that I can send an attachment to the requester automatically?

Modified on Wed, 27 May at 5:59 PM
Receiving email notification for ticket updates as Watcher

Modified on Wed, 27 May at 5:59 PM
How do I delete all the tickets in my Service Desk automatically?

Modified on Wed, 27 May at 5:59 PM
How do I export tickets with a common subject line?

Modified on Wed, 27 May at 5:59 PM
Bulk Updating Ticket Fields in Freshservice

Modified on Wed, 27 May at 5:59 PM