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Automatically update the type of a ticket in Freshservice
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Setting up automation based on the Subject or Body of the email.
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Automatically sending Customer Satisfaction Surveys
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Skip new ticket email notification in Freshservice.
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How can I set up follow-up emails for requesters who haven't responded to our emails?
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Restricting a specific domain from creating tickets.
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Restricting supervisor rule to run only once.
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Is there a way to find out the exact times when the Supervisor runs?
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How can I receive email notifications for updates and replies on all tickets, even those that aren't assigned to me?
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On which tickets would the Supervisor act?