Ticket Actions (18)

Ticket Archival

Modified on Wed, 27 May at 4:52 PM
Using email commands right inside tickets | Freshservice/FSBT

Modified on Wed, 27 May at 4:52 PM
View ticket activity history in your service desk | Freshservice Ticket Properties

Modified on Wed, 27 May at 4:54 PM
Linking incidents to existing problems | Freshservice Incident Management

Modified on Wed, 27 May at 4:55 PM
Forwarding a ticket in your service desk | Freshservice Ticket Management

Modified on Wed, 27 May at 4:57 PM
Monitoring important tickets in your service desk | Freshservice Solutions

Modified on Wed, 27 May at 5:38 PM
Creating Satisfaction Surveys for Your IT Service Desk

Modified on Wed, 27 May at 5:40 PM
Deflect email queries with Email Bot

Modified on Wed, 27 May at 5:40 PM
Linking Incidents to Existing or New Changes

Modified on Wed, 27 May at 5:46 PM
Enabling Ticket Closure Rules for Incidents or Service Requests

Modified on Wed, 27 May at 5:46 PM