Helpdesk Rebranding (6)

How to communicate with a third party from a Freshdesk ticket without involving the customer?

Modified on Wed, 27 May at 3:36 PM
How do I change the Helpdesk name in the left corner on the Agent portal?

Modified on Wed, 27 May at 3:39 PM
How do I rebrand the Agent side of the portal and change its colors?

Modified on Wed, 27 May at 3:51 PM
How do I remove the Forums tab from the portal entirely?

Modified on Wed, 27 May at 3:53 PM
Customers are not able to open the ticket URL in the response. How can I rectify this?

Modified on Wed, 27 May at 4:06 PM
How to cancel my Freshdesk Account?

Modified on Wed, 27 May at 4:06 PM