Ticketing Workflow (92)

What will be the impact on existing tickets if we update some dropdown fields?

Modified on Wed, 27 May at 4:11 PM
Automatically track the time spent on tickets

Modified on Wed, 27 May at 4:11 PM
Can I re-open an archived ticket?

Modified on Wed, 27 May at 4:11 PM
Tickets page keeps loading in Freshdesk

Modified on Wed, 27 May at 4:11 PM
Can I unsplit a ticket?

Modified on Wed, 27 May at 4:11 PM
Where is the Spam folder?

Modified on Wed, 27 May at 4:11 PM
When opening ticket the page scrolls down to latest reply

Modified on Wed, 27 May at 4:11 PM
How did a ticket land in the spam folder?

Modified on Wed, 27 May at 4:11 PM
Is there a way to send a notification to all customer at once?

Modified on Wed, 27 May at 4:11 PM
How can I export tickets including the content of the ticket?

Modified on Wed, 27 May at 4:11 PM