Last updated: 2018-11-22
Source: https://support.freshdesk.com/support/solutions/articles/237072-can-i-re-open-an-archived-ticket-
No, you will not be able to change the status or reopen an Archived ticket.
Last updated: 2018-11-22
Source: https://support.freshdesk.com/support/solutions/articles/237072-can-i-re-open-an-archived-ticket-
No, you will not be able to change the status or reopen an Archived ticket.