Incidents & Service Request (16)

Why do some tickets have approval tab and some don't?

Ändrad den Ons, 27 maj vid 6:10 E.M.
Can requesters see conversations agents have with third parties?

Ändrad den Ons, 27 maj vid 6:10 E.M.
Overview of bulk actions available for tickets

Ändrad den Ons, 27 maj vid 6:10 E.M.
Why have tags when there are filters?

Ändrad den Ons, 27 maj vid 6:10 E.M.
Creating incident categories in Freshservice

Ändrad den Ons, 27 maj vid 6:10 E.M.
How do sub-categories work?

Ändrad den Ons, 27 maj vid 6:10 E.M.