Getting Started with Tickets (16)

Add public notes to tickets in your service desk | Freshservice Solutions

Ändrad den Ons, 27 maj vid 4:37 E.M.
Log walk-in requests into your Service Desk | Freshservice Solutions

Ändrad den Ons, 27 maj vid 4:40 E.M.
Auto suggest kbase solutions | Freshservice Canned Responses

Ändrad den Ons, 27 maj vid 4:40 E.M.
Use dynamic placeholders in your emails | Freshservice Canned Responses

Ändrad den Ons, 27 maj vid 4:44 E.M.
Creating ticket filter views in your service desk | Freshservice Solutions

Ändrad den Ons, 27 maj vid 4:46 E.M.
Adding private notes to tickets in your service desk | Freshservice Solutions

Ändrad den Ons, 27 maj vid 4:46 E.M.
Merging similar tickets in your service desk | Freshservice Solutions

Ändrad den Ons, 27 maj vid 4:55 E.M.
Understanding Card and Table Views

Ändrad den Ons, 27 maj vid 5:46 E.M.
Detecting Agent Collision in Tickets to Avoid Multiple Replies

Ändrad den Ons, 27 maj vid 6:11 E.M.
Viewing Percentage Change & Trends in Widgets

Ändrad den Ons, 27 maj vid 6:18 E.M.